At Wild Hare Traveling Hattery, we strive to provide high-quality products and excellent customer service. While we do not accept returns, we are committed to addressing any issues or concerns you may have with your purchase.
1. No Returns
1.1. We do not accept returns for change of mind or for reasons unrelated to product defects or errors on our part.
2. Communication and Resolution
2.1. If you have received a defective or incorrect item, or if there is an error with your order, please contact us at wildharetravelinghattery@outlook.com within 10 days of receiving your order.
2.2. Please provide detailed information about the issue, including your order number and photographs if applicable. We will review your request and work with you to find a satisfactory resolution.
3. Middle Ground or Resolution
3.1. While we do not offer returns, we are open to discussing potential solutions or alternatives on a case-by-case basis.
3.2. Depending on the circumstances, we may offer a replacement, store credit, partial refund, or other resolution that we deem appropriate.
4. Conditions for Resolution
4.1. Any resolution or alternative offered is subject to our discretion and may vary depending on the nature of the issue and the condition of the item in question.
4.2. We reserve the right to refuse a resolution if we determine that the item has been used, damaged by the customer, or is not in its original condition.
5. Contact Us
5.1. If you have any questions or concerns about our return policy or need assistance with an issue regarding your order, please contact us at wildharetravelinghattery@outlook.com.
Last updated: 6/8/24